Privacy Policy
This Privacy Policy explains how AusChickenRoad.com ("we", "us", "our") collects, uses, and protects information when you visit our website.
Information we collect
Information you provide
If you contact us via email or our contact form, we collect:
- Your name
- Your email address
- The content of your message
We use this information solely to respond to your enquiry.
Automatically collected information
When you visit our website, we may automatically collect:
- IP address (anonymised where possible)
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type
This data is collected through standard web server logs and analytics tools to help us understand how visitors use our site and to improve the user experience.
Cookies
Cookies are small text files stored on your device when you visit a website.
Types of cookies we may use
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our site
- Preference cookies: Remember your settings and preferences
Managing cookies
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored
- Delete some or all cookies
- Block third-party cookies
- Block cookies from specific sites
Note: Blocking cookies may affect your experience on some websites.
How we use your information
We use collected information to:
- Respond to your enquiries
- Improve our website content and structure
- Analyse site usage patterns
- Ensure website security
We do not:
- Sell your personal information
- Share your data with third parties for marketing purposes
- Use your information for profiling or targeted advertising
Third-party services
Our website may use third-party services such as:
- Web hosting providers
- Analytics services (e.g., Google Analytics)
- Form submission services
These services have their own privacy policies. We encourage you to review them.
Data retention
We retain personal information only as long as necessary:
- Contact form submissions: Up to 12 months after your enquiry is resolved
- Analytics data: Typically 26 months (standard analytics retention)
- Server logs: Up to 90 days
Your rights
Under Australian privacy laws and the GDPR (for European visitors), you have the right to:
- Access: Request a copy of the data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Objection: Object to certain processing of your data
- Portability: Receive your data in a portable format
To exercise any of these rights, please contact us.
Children's privacy
Our website is intended for users aged 18 and over. We do not knowingly collect information from anyone under 18 years of age. If you believe a child has provided us with personal information, please contact us immediately.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: hello@auschickenroad.com
Or visit our Contact page.